Build Multilingual Voice Experiences in Amazon Connect
by Alex Johnson and Sophia Lee
on 24 APR 2020
in Amazon Connect, Contact Center, Technical How-to
As businesses seek to expand their reach globally, the demand for providing voice customer interactions in multiple languages is on the rise. This necessity can stem from various factors, including local, state, or international regulatory demands. Additionally, within the same geographical area, different customer segments may communicate in distinct languages.
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