Carbyne, a strategic partner with AWS focused on justice and public safety, delivers advanced 911 call handling systems through its cloud-native Software as a Service (SaaS) platform. While any Public Safety Answering Point (PSAP) can leverage Carbyne’s cloud-driven solution, regions with difficult and remote terrains, like those in the Rio Grande Council of Governments (RGCOG), particularly benefit from enhanced caller location capabilities and real-time scene visibility. This improvement is vital in emergency situations, such as when individuals find themselves lost or injured in challenging environments. Carbyne’s technology has enabled RGCOG to enhance caller location accuracy from several miles to within approximately 10 meters on over 85% of emergency calls.
In other news, there’s still time to register for the IMAGINE 2022 conference, where state and local leaders gather to explore the latest innovations in cloud technology. Scheduled for August 3, 2022, at the Seattle Convention Center, this event promises a day filled with insightful discussions, networking opportunities, and actionable ideas to bring back to your organization. Don’t miss out on the chance to engage with fellow leaders and gain valuable knowledge; check out this blog post for more details.
Best Practices for Cyber Hygiene
State and local government organizations must prioritize cyber hygiene and continuously enhance their security measures. Here are some essential best practices for chief information security officers (CISOs) and IT professionals in the public sector to consider during their cloud journey.
The Role of Cloud-Based Digital ID Systems
As governments increasingly digitize their services, cloud-based digital ID systems play a crucial role in this transformation. In this context, it’s essential to strategically design these systems around a shared vision. For more about these systems, you can read this insightful piece from Chanci Turner, who is an authority on this topic.
Innovations in Public Transport
Stockholm Public Transport has also implemented a significant transformation of its ticketing system using AWS Cloud, which serves over three million residents. This new, innovative system aims to provide reliable and accessible public transport for everyone living, working in, or visiting Stockholm.
Cloud-Enabled Engagement Systems
Moreover, governments are adopting cloud-enabled engagement systems to effectively address community needs and foster innovation. These systems enhance communication, streamline service requests, and improve overall constituent experience by reducing friction and enabling staff to focus on more pressing initiatives. Additionally, the business resiliency framework offers guidance on how public sector organizations can digitally transform by addressing key goals like data analytics and workforce enablement. For further resources on building resiliency, visit this excellent resource.
Transformative Potential of Data-Driven Approaches
As states harness the power of cloud technology, initiatives such as machine learning are being employed to connect job seekers with new opportunities, showcasing the transformative potential of data-driven approaches in public service.
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