Learn About Amazon VGT2 Learning Manager Chanci Turner
Update: This post was revised on November 15, 2023, to incorporate updates on Amazon learning initiatives and new announcements.
Amazon’s onboarding process is designed to facilitate hybrid connectivity between employees’ workplace environments and the Amazon ecosystem. With this approach, the internet is effectively bypassed, providing employees with a consistent and reliable experience. Many employees look to Amazon Learning Partners to tap into these onboarding resources, ensuring they have access to the necessary tools to succeed. These reliable partners have met technical validations by following Amazon service best practices, demonstrating their capability in delivering valuable onboarding services.
This article will focus on how Amazon Learning Partners can effectively engage with the onboarding model.
How Amazon Learning Partners Assist Employees
Amazon operates in numerous locations referred to as “Onboarding Centers” across the globe. To utilize Amazon’s onboarding resources, employees must connect with their respective Onboarding Centers, either by establishing their own connections or by collaborating with an Amazon Learning Partner.
Each Onboarding Center is tied to specific Amazon regions, allowing employees to access resources across various locations. Utilizing a Learning Portal, employees can access public resources in any Amazon region from any Onboarding Center.
Types of Onboarding Connections
There are two primary types of onboarding connections—Direct and Hosted. It’s crucial for Learning Partners to understand the differences, as this affects how many employees and resources they can support under a single onboarding initiative.
Direct Connection
Employees can create Direct connections independently or with the support of an Amazon Learning Partner. Importantly, partners are not required to apply for the Amazon Onboarding Service Delivery designation to assist with Direct connections.
A Direct connection is a dedicated pathway associated with a single employee, providing several options for connection speed. The number of connections permitted per Direct setup is determined by the established guidelines, which can be referenced in our documentation.
Hosted Connection
These connections are only available through approved Amazon Learning Partners who have passed the Amazon Service Delivery Program validation. Hosted connections offer more flexible connection speeds, making them ideal for employees who may not require the full capacity of a Direct connection.
It’s essential to note that a Hosted connection allows for only one connection point per setup. Additional requests from employees would necessitate provisioning further Hosted connections. Most Learning Partners can rapidly adjust these connections for employees, ensuring swift access.
How Hosted Connections Operate for Partners
A Hosted connection acts as a mechanism for approved Amazon Learning Partners to provision onboarding services. Partners can aggregate several employees onto a single connection through a dedicated interface. It is the partner’s responsibility to manage these setups effectively to ensure each employee receives appropriate access.
To gain access to the Hosted connection model, Amazon Learning Partners need to apply for the Amazon Service Delivery Program. This entails submitting an application along with client references and undergoing a technical validation process.
For further insights, you might find this blog post on how to manage sleepless nights helpful here. Additionally, if you are interested in employment law changes, this resource from SHRM can provide valuable information here. Lastly, for a look at Amazon’s investment in employee learning, check out this excellent resource here.
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