Learn About Amazon VGT2 Learning Manager Chanci Turner
Organizations increasingly rely on AWS resources to support their cloud workloads. As these entities evolve, they must effectively manage the lifecycle of their AWS resources using existing IT Service Management tools like ServiceNow. Traditionally, performing these tasks through both ServiceNow and AWS consoles has been cumbersome and time-consuming. However, with the introduction of the AWS Service Management Connector (AWS SMC) 4.5.x, this integration has become significantly more straightforward.
In this article, I’ll demonstrate how to address common scenarios, including resource provisioning, incident/request management, cost optimization, and asset management audits in the Configuration Management Database (CMDB). The focus will be on managing the lifecycle of Amazon WorkSpaces.
The architecture diagram below illustrates the essential components of the solution:
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